Parts Front Counter Representative
3.
7 La Porte, TX La Porte, TX Full-time Full-time Estimated:
$34.
2K - $43.
3K a year Estimated:
$34.
2K - $43.
3K a year The Front Counter Representative is responsible for general customer support related to parts inquiries and sales.
The Front Counter Representative will interface with retail customers over the counter, as well as assisting with phone and email order requests.
Strong organization and interpersonal skills are critical for success in this role.
Position Responsibilities Answer incoming phone calls for the parts department at designated branch location as well as overflow calls from other Kraft locations.
Assist over-the-counter customers with parts needs.
Daily support of customer call list to ensure proactive communication with customers regarding weekly/monthly order needs.
This includes the delivery routes.
Management of internet and digital marketing customer leads.
Verify customer's credit status is in good standing in Karmak prior to proceeding additional work/orders.
Obtain formal authorization, (a PO and/or name, and signature) from all customers, and on all internal ROs, prior to work being initiated.
Verify customer has paid in full, or is within credit limits, prior to release.
Communicate with customer on parts order status.
Follow-up with customers on daily orders to confirm delivery, receipt, and accuracy.
Organize and restock the showroom.
Additional responsibilities or tasks not listed here may be assigned by a manager as needed and those should be completed timely, to the best of your abilities, and with a positive attitude.
Issue PO's for local will-call orders.
Ordering of promotional and marketing materials.
Follow company policies and produces to include safety of customers, co-workers and self while in facility or while traveling.
Qualifications/Experience Requirements Detail Orientated.
Must have a valid Driver's License Proficient in handling customer inquiries and issues.
Ability to work independently and as part of a team.
High School Diploma or GED.
Physical Requirements Ability to lift up to 75 lbs.
Must be able to sit, stand, walk, bend, crouch and stoop for extended period of time.
Computer work as needed in an office setting to keep department running efficiently.
Must be able to communicate effectively in written or verbal skills with management and team members.
Reasonable accommodation will be made to those requiring assistance.
Job Type:
Full-time.
Estimated Salary: $20 to $28 per hour based on qualifications.
7 La Porte, TX La Porte, TX Full-time Full-time Estimated:
$34.
2K - $43.
3K a year Estimated:
$34.
2K - $43.
3K a year The Front Counter Representative is responsible for general customer support related to parts inquiries and sales.
The Front Counter Representative will interface with retail customers over the counter, as well as assisting with phone and email order requests.
Strong organization and interpersonal skills are critical for success in this role.
Position Responsibilities Answer incoming phone calls for the parts department at designated branch location as well as overflow calls from other Kraft locations.
Assist over-the-counter customers with parts needs.
Daily support of customer call list to ensure proactive communication with customers regarding weekly/monthly order needs.
This includes the delivery routes.
Management of internet and digital marketing customer leads.
Verify customer's credit status is in good standing in Karmak prior to proceeding additional work/orders.
Obtain formal authorization, (a PO and/or name, and signature) from all customers, and on all internal ROs, prior to work being initiated.
Verify customer has paid in full, or is within credit limits, prior to release.
Communicate with customer on parts order status.
Follow-up with customers on daily orders to confirm delivery, receipt, and accuracy.
Organize and restock the showroom.
Additional responsibilities or tasks not listed here may be assigned by a manager as needed and those should be completed timely, to the best of your abilities, and with a positive attitude.
Issue PO's for local will-call orders.
Ordering of promotional and marketing materials.
Follow company policies and produces to include safety of customers, co-workers and self while in facility or while traveling.
Qualifications/Experience Requirements Detail Orientated.
Must have a valid Driver's License Proficient in handling customer inquiries and issues.
Ability to work independently and as part of a team.
High School Diploma or GED.
Physical Requirements Ability to lift up to 75 lbs.
Must be able to sit, stand, walk, bend, crouch and stoop for extended period of time.
Computer work as needed in an office setting to keep department running efficiently.
Must be able to communicate effectively in written or verbal skills with management and team members.
Reasonable accommodation will be made to those requiring assistance.
Job Type:
Full-time.
Estimated Salary: $20 to $28 per hour based on qualifications.
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